THE OPTIMUM PLAYBOOK
FOR YOUR MSP
Two primary responsibilities of the owner of an MSP
Setting your customers up for current and future success by ensuring that their technology is Optimum.
Ensuring the long-term success of your business by putting the processes in place to help you and your teams take care of your
customers while helping increase your margins and build recurring revenue.
Problem/Gap –
When MSP’s fail, it is because they don’t accomplish one or both of their primary responsibilities.
Impact of the problem/gap
They could negatively impact their customers business.
They can create an environment inside their own business where they are not working as efficiently as possible and could eventually go out of business.
The Cause of that failure is trying to figure out everything on their own.
The Solution is the Team Opti MSP Playbook.
6 parts (outline them on the page, I’d like to see these on a clipboard)
Eventually, we can put together separate pages and marketing content that will offer more information on each part of the playbook.
Sales Coaching – 8-week program.
We can coach you, and your sales team a proven Sales Process that will get you much better results than you are getting now.
Coaching sessions are delivered in a team environment. Includes LMS and weekly coaching sessions.
SMaaS – Sales Manager as a Service
This part of our Playbook helps you to track the numbers of everyone on your team to keep up with the progress towards your sales goals.
Focuses on reviewing the opportunities in your funnel to help you to put together the best solutions for your customers.
Marketing
We can deliver marketing solutions to include website design, social media content/posting, presentations, etc.
Customer Success
Once your customers technical services are installed, you, and your customer can engage our customer success team whenever needed.
Project Management
Another reason that MSPs don’t offer technical services is that they don’t want to have the projects. The “truth” is that when you allow your customer to work directly with the providers, they rarely end up with the right solutions and you end up spending a lot of your time supporting the bad solution. Our Project Management Program works with you, your customer, and the providers to make sure the solutions are delivered.
Account Management
Our Account Management team can work with you to offer solutions to your existing customers. This benefits your customers by putting better solutions in place for their business. This also benefits your business by taking better care of your customers while building recurring commissions.
Benefit Statement
By Joining Team Opti, our Playbook will make sure that you continue to deliver the best solutions to your customers while ensuring the long-term success of your business.
Next Step
Sign up for a free 30-minute Team Opti Recruiting Session.
We will discuss the status of your Team and determine which parts of our Playbook can benefit you. This is a $200 value.
Contact Us
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